You can file an overcharge complaint about a business in New York City. An overcharge is when a business: •Charges you too much money (price gouging) •Posts one price and charges you more than the posted price The City does not set prices. You must beware and shop around for the best prices. What You Need To file a complaint, you must provide: •The vendor's Consumer Affairs or Health license number •A receipt What Happens Next To receive follow up on your request, you must provide your address. The Department of Consumer and Worker Protection (DCWP) will mail you a complaint form, which you must complete and return. If you also provide an email address with your Service Request, you will receive the form by email instead. Be sure to check your spam folder in addition to your inbox. DCWP will consider your complaint a tip if you do not provide your address. https://portal.311.nyc.gov/article/?kanumber=KA-02136